Delivery Information

Delivery options for each product are listed on the product page, and each order is sent to you directly by the small business that created, designed or selected it.

Sellers set their own timings for delivery, and follow this guide to make sure their delivery prices are fair and reasonable.


UK STANDARD ITEM Within seven days. For standard items only. See non-standard information below for exceptions.
Up to £2.99 per item, often less. Many are free.

*Cut off times specified are given as a guideline only. Always check the Product Page for accurate delivery information.


Unless you’re having an item specially made or ordered, delivery is normally within five to seven working days, and often much sooner.

If you want more information about delivery for a product that you’ve already ordered, please get in touch with the seller directly.

You can do this using the contact link on your order confirmation email.

Once you’ve done this, if you’d still like some more help, get in touch with us – we’ll be very happy to help.

Very occasionally, unavoidable factors can delay a parcel (bad weather or postal strikes, for example).

If this happens the seller will let you know. We do ask for your patience if this happens – we’ll be doing our best to sort it out for you.

Once your order is on its way, the seller will be in touch again to let you know when you should expect it.